Frequently Asked Questions
How Do I Start My Learning?
To begin learning in Lane One, please click the orange “Start Learning” button in the upper right-hand corner.
How Long Will It Take To Complete The Program?
The full Lane One program takes approximately 2.5 hours to complete from start to finish. While there is no set deadline, we strongly encourage you to complete the program within 30 days of starting. The sooner you finish, the sooner you’ll receive your certificate and become eligible for a potential insurance discount.
Can I Resume My Training In The Middle Of Course?
Yes, you can pause your training at any point during the course. However, for the best learning experience, we strongly encourage completing each course in one sitting.
How Do I Apply For An Insurance Discount?
To be eligible for an insurance discount, you must complete Lane One, have an approved front-facing camera, and meet the additional requirements.
For more information about the 5% insurance discount, please click here.
For more information about the 5% insurance discount, please click here.
How Do I Add More Drivers Or Upgrade My Account?
Please reach out to one of our CLA support agents to add additional drivers to your account or to upgrade your account to a manager seat.
You can contact us at (605) 306-6702 or at support@changinglanesacademy.com.
You can contact us at (605) 306-6702 or at support@changinglanesacademy.com.
Additional Support Information

